Shipping policy
Shipping policy
Shipping & Delivery
At Silixwear, we strive to get your high-performance gear to you as quickly and reliably as possible. Below you’ll find everything you need to know about how we ship.
1. Where We Ship
We ship worldwide, with the United States as our main destination.
2. Shipping Rates
We keep it simple:
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Free Shipping: FREE on orders of $49 or more.
Basic Shipping: $8.99.
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VIP Shipping: $12.99.
3. Delivery Time
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Order processing and delivery: Every order undergoes a quality check before it ships. Please allow 7–10 business days from the date you place your order for your gear to arrive.
4. Our Carriers
To ensure the best service, we partner with industry leaders including USPS, UPS, FedEx, and GOFOR. The carrier for your order will be automatically selected based on your location and the fastest service available.
5. Transparent Pricing (Tax Included)
No surprises at checkout. All product prices are tax-inclusive, meaning the price you see on the product page is exactly what you pay.
6. Order Tracking
As soon as your gear leaves our warehouse, we’ll send you a shipping confirmation email with your tracking number and a link to follow your package’s journey in real time.
7. Haven’t Received Your Order?
If your estimated delivery date has passed and your gear hasn't arrived, please:
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Double-check your shipping address in your order confirmation.
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Review your tracking status for any carrier-specific delays.
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If the status shows "Delivered" but you can’t find it: Check with neighbors or household members, as carriers sometimes leave packages in secure spots.
Still need help? Reach out to us at silixwearlegging@gmail.com with your order number. We’ll dive in and resolve it for you as quickly as possible.